Introduction:

A2Z Rx ("we," "our," "us") is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect:

We may collect:

• Personal identification information
• Health and medical information
• Contact details
• Prescription and medication history
• Payment information
• Telehealth consultation records
• Device and usage data

Collection Methods:

• Website forms
• Telehealth consultations
• SMS/text message communications
• Customer service interactions
• Prescription management system

Use of Information:

We use collected information to:

• Provide telehealth services
• Process and manage prescriptions
• Facilitate medication delivery
• Communicate healthcare updates
• Ensure patient care continuity.
• Comply with legal requirements.

SMS/Text Message Communications:

By opting into our SMS services, you agree:

• Receive automated text messages.
• Message types:
• Customer Care: 4 msgs/month
• Delivery: 2-3 msgs/order
• Marketing: 4 msgs/month
• Opt-out by texting STOP
• Msg & data rates may apply.

Information Sharing:

We may share information with:

• Licensed healthcare providers
• Pharmacies
• Insurance providers
• Service providers
• Payment processors

Data Security:

We implement:

• HIPAA-compliant security measures
• Encryption technologies
• Secure server networks
• Regular security audits
• Protected health information safeguards

Patient Rights:

You have the right to:

• Access your health information.
• Request data corrections
• Request information deletion
• Opt-out of communications
• Restrict information sharing

10DLC Compliance:

Our SMS communications comply with the following:

• Telephone Consumer Protection Act (TCPA)
• Mobile carrier guidelines
• The Campaign Registry requirements
• Healthcare communication regulations

Telehealth and Prescription Privacy:

• All telehealth consultations are confidential.
• Prescription information is strictly protected.
• Communications follow HIPAA guidelines.

Cookies and Tracking:

We use cookies to:

• Enhance user experience
• Analyze site traffic
• Personalize services

Third-Party Links:

External links are not our responsibility.

Children's Privacy:

We do not collect data from individuals under 18.

International Users:

Services primarily for US residents.

Policy Updates:

We may update this policy periodically.

Contact Information:

Privacy Concerns:

• Email: info@a2zrx.us
• Phone: 1-866-229-7987

Consent:

Using A2Z Rx services indicates consent to this policy.

Opt-Out Methods:

• Text STOP to end SMS messages
• Email info@a2zrx.us
• Call customer support at 1-866-229-7987

Policy Links:

• Full Policy: www.a2zrx.us/privacy
• SMS Terms: www.a2zrx.us/sms-terms

Compliance Certifications:

• HIPAA Compliant